RDS Remote Support 3.60
Free Trial Version
Publisher Description
Existing solutions like TeamViewer are unnecessarily complex and prohibitively expensive! The RDS-Tools alternative is called RDS-Remote Support, a full SaaS solution.
RDS-Remote Support enables your team to fix issues remotely, provide unattended maintenance and updates to RDS servers and endpoint PCs, and assist remote users and clients via screen sharing and remote control, securely, via encrypted connections.
Rich of about 20 features, RDS-Remote Support allows providing Remote Assistance with an easy-to-use interface designed to meet the needs of both agents and end-users.
Agents can remotely control the screen, mouse, and keyboard of end-users with just one mouse click from the end-user. Agents can work independently or collaboratively, with multiple agents able to connect to the same remote computer.
Both agents and end-users have a customized chat box, which allows file transfer, language selection, sending command lines, multi-monitor support, clipboard synchronization and gives access to remote computer information about the OS, hardware, and user account.
Remote sessions can aslo be recorded to send them to your clients for a better customer service experience.
End-users and support agents can start quickly and easily by downloading and running a simple program. The end-user simply shares their ID and password with the agent, and the connection is established quickly. Our servers do all the hard work.
Support agents can even customize the connection client program with their own branding for a more streamlined experience for their customers.
Agents can add remote machines to the list of available unattended computers and access them with three available actions: connect, open command prompt, and remove. They can be organized by groups.
Remote Support leverages the power of industry-standard TLS encryption to ensure the security of your remote support sessions.
About RDS Remote Support
RDS Remote Support is a free trial software published in the System Maintenance list of programs, part of System Utilities.
This System Maintenance program is available in English, ChineseSimplified, French, German, Italian, Portuguese, Russian, Spanish. It was last updated on 26 April, 2024. RDS Remote Support is compatible with the following operating systems: Windows.
The company that develops RDS Remote Support is RDS-Tools. The latest version released by its developer is 3.60.
The download we have available for RDS Remote Support has a file size of 33.55 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2023-09-04 and was downloaded 22 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the RDS Remote Support as malware if the download link is broken.
How to install RDS Remote Support on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the RDS Remote Support is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
